Data We Hold Behind Your Wallet
When you register with rx5, we hold the basic details needed to verify your account: your name, phone number, and the wallet you use to move funds, whether that's bKash, Nagad or Rocket. We log transaction references from these rails so a deposit or withdrawal can
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be traced back to your account if a dispute comes up, but we don't store your wallet PIN or app credentials — those stay inside your bKash, Nagad or Rocket app. We also record session details like device type and login times, which help us flag
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unusual account access and keep your Cricket Tips Section or Football BetMarket activity tied to the right profile. Where you contact our support team, that conversation history is kept against your account so follow-up queries don't start from zero. We do not sell your data to
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third parties for marketing outside what's needed to run your account, process payments and meet compliance checks under applicable law. What data we're permitted to hold, and for how long, depends on your local law and eligible region — where regulation restricts a practice, we follow
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the stricter rule for that market.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.